Frequently Asked Questions
Where are your warehouses located?
Rinchem operates a global network of chemical and gas logistics hubs. Explore our warehouse capabilities by location and download brochures >
What are Rinchem’s hours of operation?
Rinchem’s hours of operation vary by site. You can visit our locations pages to view the individual hours and download brochures by warehouse.
Most Rinchem sites operate Monday through Friday with general warehouse hours falling between 6:00 AM and 5:30 PM local time. While some locations operate extended hours or support limited Saturday/Sunday receiving, others offer appointment-only access.
Do you operate 24/7?
Most Rinchem facilities operate Monday through Friday, with extended hours at specific warehouses based on customer needs.
Two locations currently support 24/7 operations:
Chandler, Arizona Hillsboro, ORAre your facilities near key ports or manufacturing hubs?
Yes. Rinchem strategically locates its warehouses near major ports, airports, and manufacturing centers to support efficient supply chain operations. Some examples:
- Cornelius, OR facility is located near the Portland metro area with access to regional semiconductor and high-tech manufacturing.
- Penang, Malaysia site is located in the Batu Kawan Industrial Park near key electronics and pharma manufacturers.
- Savannah, GA facility is minutes from the Port of Savannah, one of the busiest in the U.S.
- Flemington, NJ site offers access to the Northeast corridor and New York/New Jersey port complex.
Can you store hazardous materials like flammables or corrosives?
Yes. Rinchem specializes in the storage and handling of hazardous materials across a broad range of classifications. Our network supports:
- Class 2: Compressed and liquefied gases (e.g., flammable, toxic, and inert gases)
- Class 3: Flammable and combustible liquids
- Class 4: Flammable solids, substances liable to spontaneous combustion, and substances that emit flammable gases when in contact with water
- Class 5: Oxidizers and organic peroxides
- Class 6: Toxic and infectious substances
- Class 8: Corrosives (including acids and bases)
- Class 9: Miscellaneous dangerous goods
- Non-regulated materials: stored under the same safety and segregation protocols
To explore which hazard classes are supported by location, visit our Locations Page to download individual warehouse brochures.
Do you segregate materials?
Yes. Rinchem uses engineered segregation zones, compatibility matrices, and dedicated rooms to ensure incompatible materials are separated safely. What sets us apart is that our segregation approach is system-driven and not reliant on individual knowledge.
Our systems are designed to guide storage decisions using pre-defined compatibility logic, ensuring consistent, regulatory-compliant segregation across our global network. Warehouses are also designed with built-in ‘guardrails’ to protect against cross-contamination and maintain regulatory compliance.
Do you support bulk materials (liquids, gases, aerosols)?
Do you offer hazardous waste storage?
Does Rinchem offer temperature-controlled storage?
Yes. Rinchem offers validated temperature-controlled storage across our network of warehouses that offer a wide range of environments engineered to protect sensitive and regulated materials.
Our capabilities include:
- Cold storage: 0°C to 10°C (32°F to 50°F)
- Freezer storage: -30°C to -5°C (-22°F to 23°F), including walk-in and specialty freezers
- Ambient storage: 15°C to 26°C (59°F to 79°F), with tighter ranges available as needed (e.g., 21°C ± 3°C, 22°C ± 3°C)
- Warm/heated storage: 65°F to 95°F (18°C to 35°C), available at select locations
Specialized ranges: Precision-controlled options such as 2°C ± 2°C, 6°C ± 3°C, and other validated conditions are available to support specific product requirements
📍Warehouse capabilities vary by site - view specific capabilities by location >
How does Rinchem manage temperature-sensitive materials?
We maintain continuous temperature monitoring, alerting, and documentation to ensure product integrity.
How can I find capacity or pallet space at a specific Rinchem location?
Overall warehouse capacity varies by location and depending on demand; some sites may be at or near full capacity.
Search our locations to view pallet capacity and storage details >
For current availability, please submit a request >
What safety systems are in place at Rinchem’s warehouses?
Our warehouses are purpose-built to handle hazardous and temperature-sensitive materials, with multiple layers of protection:
- Fire suppression systems (sprinkler, foam, or gas-based depending on hazard class)
- Spill containment and secondary containment structures
- Eyewash stations and safety showers
- Advanced ventilation systems to support proper air flow exchange per local regulations
- Temperature control systems for environmental stability
- System driven hazardous material segregation
Facilities are designed with engineered safety systems, compatibility matrices, and hazard-specific infrastructure to meet DOT, OSHA, EPA, and international compliance standards.
💡 Learn more about Rinchem’s custom hazmat construction practices to gain insight to our approach to warehouse safety systems.
Do you offer cleanroom services or dip-tube exchange?
Yes. At select Rinchem facilities, we provide cleanroom environments and diptube exchange services designed for products and materials that require controlled contamination free handling.
Our cleanroom capabilities support procedures that demand tighter particulate and environmental control, including:
- Clean handling, inspection, and staging
- Dip‑tube removals and exchanges under controlled conditions
- Packaging activities where controlled atmospheres are critical
- Workflows aligned with customer SOPs and product safety programs
These services are executed in purpose-built areas with strict protocols, trained personnel, and documented quality processes to help maintain product integrity.
💡 Learn more how Rinchem’s cleanroom environments and controlled processes support specialized storage and handling in our Benchmark Cleanroom white paper.
Do you offer serialization, labeling, kitting, or bundling services?
Do you support consignment or Vendor-Managed Inventory (VMI)?
Yes. We offer flexible inventory models including consignment and VMI arrangements.
Can you repackage or transfer bulk materials into smaller containers?
Not at this time, but we are exploring this capability for future implementation.
Would you consider opening a new facility for our business?
We regularly explore strategic partnerships for network expansion. If your volumes and requirements align, we’re open to new builds or retrofits.
Do you offer Foreign Trade Zone (FTZ) Services?
Yes, in key markets. We are also actively pursuing FTZ registration at other US sites
✉️ If you're interested in FTZ capabilities, please contact our team to discuss timelines and site-specific updates.
💡 Read our Blog: Demystifying FTZ Warehousing in Chemical Logistics
Do you offer Bounded Warehousing?
Rinchem offers bonded warehousing at select international locations, including:
These sites are licensed to store imported goods under customs control before duties are paid, helping customers optimize international trade and cash flow.
✉️ If you have bonded warehousing needs in other regions, contact our team to discuss your specific requirements and explore possible options.
What kind of final mile or local delivery services do you offer?
Do you offer expedited transportation services?
Yes. We can accommodate expedited timelines depending on shipment type and availability.
What modes of transportation do you support?
We handle LTL, FTL, temperature-controlled, and hazmat freight, with intermodal capabilities as needed.
Can you support port and airport logistics?
Yes. We manage inbound and outbound logistics and offer customs coordination at ports and airports.
Are there services you're unable to perform?
- Fuel tanks
- Aluminum tanks
- Radioactive Material
- Explosives
- Bulk Tranportation that's not ISO tanks
- Waste